Customer Service

Thank you for visiting BabyWonderland Baby Gifts. We are an online baby gift company whose been in business since 2002, offering a variety of baby gifts for new babies, baby showers, first birthdays and other gift needs. 

Most of your questions should be answered below.    

If you have any questions, please email us at:


Choosing Personalization Options:
Personalization instructions will be displayed for each item in the cart. Follow the instructions, and select your design options from the drop-down boxes: colors, sizes, styles, etc. A text box will be available for you to type in the name, initials, or message to be personalized on the item. Please note: The personalization options vary on each product. Please follow instructions for each item in your shopping cart carefully, and make sure all options are filled in.

BabyWonderland offers FREE personalization!
Most nursery furniture items are individually digitally printed, making your gift even more customized. You choose the name and select the design. 

For non-personalized Gift Baskets and other items, orders are shipped approximately within two business days. Express shipping is generally 2-3 business days. Standard shipping is 4 to 8 business days. We ship products via UPS, USPS or FEDEX. If you would like to know order status, please email us at

PRIVACY POLICY: Your personal information, such as your name, address, e-mail address, phone number, or credit card information, will not be shared with anyone for any reason, unless required to by law.

Payment Options:
We currently accept Visa, MasterCard, Discover, and American Express for all orders online. Our orders are taken from our payment processor Paypal. All credit card transactions are taken on a secure server (SSL).

We are required to collect sales tax for all orders shipped in New York state.

As always, BabyWonderland appreciates your business, and we will do our best to make your order special. Please be sure to check your personalization options for what you are ordering, and email us at with any questions you may have.


BabyWonderland has been in business since 2002.  We are located in Long Island, New York.  This online store is a family owned and operated business that takes pride in customer satisfaction. If you have any suggestions regarding our selection of luxury gifts please email us.  We love to hear from our customers. 

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